Customer service

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Customer service

Support and maintenance

Do you have a problem with your battery and need immediate assistance? We will happily employ our specialist knowledge to ensure your processes run smoothly. Important pillars of our customer service provision are maintenance, trouble-shooting and review – irrespective of the manufacturer.

Reliability

We evaluate design concepts for your products and carry out tests in accordance with UN 38.3, IEC 62133 or additional approvals; alongside standard tests such as capacity, service life, stress and climatic tests or customer-specific checks.

Furthermore, we offer customised service for your serial product – we will review, service and repair it.

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