Your success is our ambition – we are not only at your side during the development and production process, but of course also afterwards. You need our help because of a battery problem? Our experienced service team will be happy to support you!
Serviceprocess
1
Complaint registration
- RMA-Number request via:
- Registration-Form
- Release and transmission of the RMA no.
2
Shipping to SBS
- Packaging requirements
- Note shipping instruction 1
- Note shipping instruction 2
- Note shipping instruction 3
- RMA-Number on packaging and label
- Delivery to SBS
3
Error analysis Repair
- Detailed review
- Report of findings
- Repair
- Final inspection and report
4
Return Shipment
- Shipment of the goods
5
Outside the warranty
- Complete step 1+2
- Cost estimate
- Step 3+4 after approval
Delivery to SBS
Shipping address
Smart Battery Solutions GmbH
Abteilung Service
Lindigstrasse 8A
63801 Kleinostheim
Germany
Abteilung Service
Lindigstrasse 8A
63801 Kleinostheim
Germany
